Patient Information & Policies

At Northern Lights Psychiatry, our priority is to provide the highest quality psychiatric care in a respectful, supportive, and professional environment.
Every client deserves compassionate treatment built on trust, understanding, and collaboration.

During your initial evaluation, we’ll take the time to understand your concerns, medical and mental health history, and personal goals.

At your next visit, we’ll share our clinical impressions and discuss individualized treatment options, which may include:

• Medication management
• Supportive counseling
• Referrals for therapy or community resources
   

Please note: no medication is prescribed until a full evaluation is completed.

We believe a strong therapeutic relationship is essential for effective treatment.

 The first visit helps ensure that this partnership is a good fit for both you and your provider.

At Northern Lights Psychiatry, we take your privacy and confidentiality very seriously.
All records and communications are safeguarded according to HIPAA regulations and state confidentiality laws.

Your information will never be shared without your written consent, except when legally required.

We are mandated by law to report situations involving:

• Suspected child abuse or neglect
• Suspected elder or dependent adult abuse
• When a patient poses a serious risk of harm to self or others
   

In such cases, reports are made to the appropriate authorities to ensure safety and protection.

Your health information is protected by multiple layers of security and encryption.
Northern Lights Psychiatry follows all HIPAA Security Rule standards, using secure servers, encrypted communications, and password-protected systems.

Our team participates in ongoing privacy and cybersecurity training to maintain the integrity of your data.

We regularly conduct risk assessments, system updates, and encrypted backups to ensure your information remains private and available only to authorized individuals.

Telehealth sessions and electronic communications are conducted exclusively through HIPAA-compliant, encrypted platforms.

As part of some treatment plans, random urine drug screens may be performed.
These screenings are conducted during scheduled appointments to:

• Ensure treatment safety
• Monitor compliance
• Maintain transparency and mutual trust between patient and provider
   

📞 Phone: (603) 718-3939
📧 Email: northernlightspsychiatry@gmail.com
📍 Address: 15 Constitution Dr, Bedford, NH 03110

At Northern Lights Psychiatry, medications are prescribed and managed with your safety as our top priority.

• You are expected to attend appointments as medically necessary and until a therapeutic medication level is achieved.
   
• Refills are provided only during scheduled office or telehealth visits. Patients receive enough medication to last until their next appointment. We do not issue year-long refills, as ongoing monitoring is essential to prevent adverse reactions.
   
• All specialty medications require regular monitoring. If you miss or cancel an appointment but still request a refill, you will be billed for the scheduled visit.
   

We do not prescribe:

• Long-term benzodiazepines
   
• Schedule III controlled substances
   
• Opioid medications
   

Our philosophy is focused on recovery and long-term wellness. When short-term use of these medications is clinically necessary, our goal is to help you stabilize, then safely taper to reduce the risk of dependence or addiction.

Cancellations: A minimum of 48 hours’ notice is required to cancel or reschedule an appointment. This allows us to offer the time to another client.
 

Late Cancellations / No-Shows: If you cancel with less than 48 hours’ notice or do not attend your appointment, a $125 fee will be charged.
 

Medication Refills: Please note that medication refills will not be provided if you miss or cancel your appointment without proper notice.
 

Rescheduling: To continue care, you must call the office to reschedule. Payment of the missed appointment fee is required before booking your next visit.